Frequently Asked Questions
Whether you’re new to osteopathy or just curious about how I work, you’ll find answers to the most common questions below. If you can’t find what you need, please contact me—I’m always happy to help!
About Osteopathy
What Is Osteopathy
Osteopathy is a form of healthcare that focuses on diagnosing, treating, and preventing problems with muscles, joints, and the body’s structure. Osteopaths use gentle, hands-on techniques to relieve pain, improve movement, and support your overall wellbeing.
How does osteopathy work?
Osteopaths look at how your body moves and functions as a whole. By using techniques like soft tissue massage, gentle stretching, and joint mobilization, osteopathy helps reduce pain, ease tension, and restore natural movement—so you can feel and function better.
Is Osteopathy Safe?
Yes. Osteopathy is a safe, regulated healthcare profession in the UK. All osteopaths are registered with the General Osteopathic Council and follow strict professional standards. Treatments are always tailored to your individual needs and comfort.
Will I need to undress for my Osteopathy appointment?
You may be asked to remove some outer clothing so your osteopath can assess and treat the area comfortably. You’re welcome to wear loose-fitting clothes or shorts and a vest—your comfort and dignity are always a priority.
Is Osteopathy Suitable for Children and Babies?
Absolutely—gentle osteopathic techniques, such as cranial osteopathy, are suitable for all ages, including newborns.
Can osteopathy help with more than just back pain?
Absolutely. Osteopathy can help with a wide range of issues, including neck and shoulder pain, joint stiffness, headaches related to muscle tension, sports injuries, arthritis, and even support for babies and children.
Appointments & Bookings
How do I book an appointment?
You can book online any time using the online booking system, or contact me by phone, email, or WhatsApp if you prefer.
Do I need a referral to see an osteopath?
No, you can book directly—no GP referral is needed. If using certain insurance companies such as AXA or BUPA pre-approval maybe required.
What if I can’t find a suitable time?
If you don’t see a convenient slot, please contact me. I’ll do my best to accommodate you, including last-minute or Saturday appointments.
What to expect at your Osteopathy appointment
What happens during my first visit?
Your first appointment includes a full assessment, discussion of your symptoms and health history, and a gentle examination. I’ll explain everything clearly and start treatment during the session if appropriate.
How long are the appointments?
Initial consultations for both adults, children and babies last up to 60 minutes; follow-up sessions are 30 minutes. Longer follow up appointments are available on request.
What should I wear or bring with me?
Wear comfortable, loose-fitting clothing. Bring any relevant medical notes, scan results, or a list of medications. For babies, bring anything they need to feel comfortable (milk, nappies, favourite toy).
Conditions Treated
What conditions can Osteopathy help with?
Osteopathy can help with back pain, neck pain, joint stiffness, sports injuries, arthritis, headaches related to muscle tension, postural problems, and more. I also offer gentle osteopathic care for babies and children.
Can Osteopathy help with arthritis pain?
Yes. Osteopathic treatment can ease joint pain, improve mobility, and support you in staying active with arthritis. I can create a bespoke and achievable exercise programme to help you get back doing the activities you love again.
Do you treat babies & Children?
Yes, I provide gentle, age-appropriate osteopathic care for babies and children with issues like colic, feeding difficulties, and postural concerns. As well as common childhood problems such as severs disease or growing pains.
Treatment & Results
How many sessions will I need?
Most people see improvement in 3–5 sessions, but the number of treatments depends on your condition and goals. I’ll discuss a plan that’s right for you, with no block booking or pressure.
How many sessions will I need?
Some people feel mild soreness or tiredness after treatment, similar to after exercise. This usually fades within 24–48 hours. I am always available to give advice if you had any worries or concerns after a treatment session, just get in contact.
How soon will I feel better?
Many patients notice improvement after just one or two sessions, but lasting results often come with a short course of treatment and simple home exercises.
Payment & Insurance
How much does treatment cost?
Initial consultations for Adults, children and baby Osteopathy are £75, follow-up sessions are £55. All prices are clearly listed on the bookings page.
What payment methods do you accept?
I accept card (except Amex), cash, bank transfer and insurance payments (Only Axa and directly). For other insurance providers or claims I will provide a detailed receipt
Do you accept insurance?
Yes, I am registered with Axa, , WPA, Simply Health, Vitality and more. Please check with your provider for your coverage details. Please also note that I only invoice AXA and BUPA directly, for all other insurance companies I provide a detailed receipt for you to claim directly from your insurers.
Clinic Information
Where is the Clinic located?
The clinic is located in Heatherside, Camberley in a purpose built cabin.
Is there parking available?
Yes, free parking is available on site.
Is the clinic accessible
The clinic is on the ground floor but please note there are a few steps at the entrance. If you have any mobility concerns or need assistance getting in, just let me know in advance—I’m happy to help make your visit as smooth as possible.
Cancellations & Rescheduling
What is your cancellation policy?
Cancellations within 24 hours of your appointment may incur the full charge. Please let me know as soon as possible if you need to reschedule.
How can I reschedule my appointment?
You can reschedule online, or contact me by phone, email, or WhatsApp for help.
Specialist Services
Do you offer baby/paediatric osteopathy?
Yes, I provide gentle osteopathic care for babies and children for issues like colic, feeding difficulties, and birth-related strain.
Do you offer home visits?
Home visits are available in some cases—please contact me to discuss your needs.
Do you offer treatment for BPPV (vertigo)?
Yes, I can help with BPPV, a common cause of dizziness and spinning sensations triggered by changes in head position. Using gentle, evidence-based techniques—such as the Epley manoeuvre—I can help reposition the crystals in your inner ear that cause vertigo. If you’re experiencing dizziness, unsteadiness, or brief episodes of spinning, book an assessment to see if BPPV treatment is right for you.
Do you treat people with Ehlers-Danlos Syndrome (EDS) & Hypermobility Spectrum Disorder (HSD)
Absolutely. One of my main specialities is supporting people with Ehlers-Danlos Syndrome (EDS) and Hypermobility Spectrum Disorder (HSD). My approach is gentle and tailored to your needs—focusing on improving joint stability, reducing pain, and helping you build confidence in your movement. I can also provide practical advice on pacing, exercise, and day-to-day management. If you’re living with hypermobility or EDS and want supportive care, I’m here to help.
Contact & Support
How can I contact you?
You can reach me by email, phone, text, WhatsApp, or through the contact form. You will always get a response directly from me, no 3rd party replies.
What if I need urgent help or advice?
If your concern is urgent, please contact me directly on 07837635585 or email at claire@cfosteopathy.co.uk. For medical emergencies, always call 111 or 999.
Can I get advice before booking?
Absolutely! I am always happy to speak to you personally discuss your symptoms and answer any questions before you book.